leva®

Pelvic Digital Health System

The leva system is a unique way to train and strengthen weakened pelvic floor muscles to increase bladder control and avoid leakage.

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  • leva (pfpt.buyleva)

 

You will not be charged if your prescription is not approved by prescriber.

*Not compatible with tablet technology at this time.

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    A Personalized Approach to Women’s Pelvic Health

    Stronger pelvic floor muscles may help reduce the risk of involuntary bladder leaks. Like any other muscles, your pelvic floor can be exercised and strengthened. The leva System connects to an app and illustrates the movement of your pelvic floor muscles as you exercise them to help ensure that you are performing a muscle contraction correctly.

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    Non-surgical option for leakage symptoms

    leva is easy to use – the your leva app coaches you through 2 sessions daily for less than 5 minutes each, in the privacy of your home.

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    To find out if leva is right for you, we encourage you to fill out our consultation form and talk to one of our licensed physicians today. Once they approve your prescription, you can purchase the leva System and receive it within a week.

    We’ve made your purchasing decision risk-free through the Money Back Guarantee. Contact the Renovia Women’s Center to learn more: (844) 614-leva (844-614-5382)

    The Renovia Women’s Center is committed to helping you reach your symptom goals. Don’t let leakage get in the way of your daily life. Let’s do something about it. Together.

Important Safety Information for the leva® Pelvic Digital Health System

Indication & Safety Information

The leva Pelvic Digital Health System (leva PDHS) is intended for: (i) strengthening of the pelvic floor muscles; and (ii) rehabilitation and training of weak pelvic floor muscles for the treatment of stress, mixed and mild to moderate urgency urinary incontinence in women. This product interacts with the user via smartphone technology.

Important Safety Information for leva PDHS: Do not use the leva PDHS while pregnant, or if you think you may be pregnant, unless authorized by your doctor. Do not leave the leva in your body for longer than necessary to complete the training session. Do not use the leva PDHS in any other place in your body or have sexual intercourse while the leva is inserted. If you experience odor, fever, diarrhea, any signs of infection, or of an allergic reaction, contact your doctor immediately. For a complete summary of the risks and instructions for leva PDHS, see its Instructions for Use available at Renovia’s website.

Treatment with leva PDHS is prescribed by your doctor. This treatment is not for everyone. Please talk to your doctor to see if it is right for you. Your doctor should discuss all potential benefits and risks with you.

©2019 Renovia Inc. All Rights Reserved.

FAQs

HOW DO I GET STARTED?

1. Login/Register – Set up an UpScript account by providing your Name, Email and Password
2. Enter Personal Details – Tell us your DOB, Height, Weight, Gender and Shipping State
3. Medical Assessment – Answer a few medical questions that the physician will review with your digital, video or telephone consultation
4. Checkout – Provide Billing, Shipping and Payment information
5. Physician Consultation – to finalize your order you will need to conduct either a telephone or video consultation (typically less than 5 minutes) or have a physician review your digital consultation (consultation type varies by state of residence)

THE ONLINE CONSULTATION PROCESS

During the registration process, you will be asked to complete an online medical assessment, outlining your medical history, any current medical conditions you have, and any medications you are currently taking. The physician assigned to your medical file will conduct either a video, telephone or digital consultation (depending on the state we are shipping to). At this time, he or she will review the medical information you have provided to determine whether or not the prescription you have ordered is appropriate for you. If approved, the prescription will be sent to our pharmacy where our Pharmacist will review again. If necessary, our pharmacist will contact you before dispensing your medication or medical device. Otherwise your order will be packaged and shipped directly to you.

WHAT IS THE DIFFERENCE BETWEEN YOUR ONLINE, VIDEO AND TELEPHONE CONSULTATIONS AND HOW DO I KNOW WHICH I NEED?

All states require some interaction between a physician and patient in order to prescribe a medication or medical device, however regulations governing the type of interaction or consultation differ from state to state. Depending on the state where we are shipping your medication/medical device, you will be required to have one of three types of consultations: telephone, video or digital consultation.

In all cases, the process is simple and easy to follow. Once a prescription is approved, we process payment and your medication/medical device will be safely and discreetly shipped to you.

TELEPHONE CONSULTATIONS

If your state requires a telephone consultation, one of our physicians will call you within 24 hours of placing your order. If you order is placed during office hours this call will typically be within a few hours of placing your order. The physician will review the medical information you provided, verify important medical information and address any specific questions you might have. You should expect to receive a call from the phone number 480-707-4556. The physician will attempt to reach you at least 3 times before cancelling your order.

PHYSICIAN OFFICE HOURS FOR TELEPHONE CONSULTS:
MONFRI 6 AM – 6PM
SATSUN 9 AM – 11 AM

*Times displayed in Pacific Standard Time

Physician will attempt to reach you at least 3 times before declining your order.

VIDEO CONSULTATIONS

If your state requires a video consultation we will direct you to have a brief video call (eVisit) with one of our physicians. Our web and mobile app use secure, private, high-quality streaming video between you and our licensed physicians. The physician will review the medical information you provided, verify important medical information and address any specific questions you might have.

CAN I PLACE AN ORDER AND CONDUCT VIDEO CONSULTATION AT DIFFERENT TIMES?
While you can place your order at any time you must complete a video consultation in order for your prescription to be processed. If you are unable to conduct your video consultation at the time you place your order, simply log back in to your account at any time during physician hours to complete your consultation. We will not process your order until the video consultation is complete.
PHYSICIAN OFFICE HOURS FOR VIDEO CONSULTS:
MONFRI 6 AM – 6PM
SATSUN 9 AM – 11 AM

*Times displayed in Pacific Standard TimeNote: Once you have logged in, it may take up to 30 minutes for a physician to login and begin video consultation with you. Please stay in the waiting room and click “join now” once the physician logs in and starts video visit.
WHAT TECHNICAL REQUIREMENTS DO I NEED TO HAVE A VIDEO CONSULTATION?
Use your iPhone, Android, iPad, tablet or other mobile device with a camera and microphone.


DIGITAL CONSULTATIONS

Some states allow for their residents to interact with an online physician without an audio or video interaction. If you live in a state that allows for this type of interaction, you will simply be asked to answer a number of questions online and a physician will review your responses to determine whether or not a medication is appropriate for you. Our physicians generally review your medical file within a few hours and whenever necessary will follow up by e-mail or phone to determine whether or not to approve and process a prescription.

PRESCRIPTION INFORMATION
HOW ARE PRESCRIPTIONS SENT TO THE PHARMACY?
If your prescription is approved after the physician consultation, it is sent electronically to our pharmacy using HIPPA compliant encrypted software.
DO I NEED AN EXISTING PRESCRIPTION TO PLACE AN ORDER?
You do not need an existing prescription. One of our US-licensed physicians will review your answers to determine whether the prescription you’re ordering is appropriate for you. Once approved, payment will be processed and the prescription will be sent to our pharmacy and shipped directly to you.
IS THERE A PROCESSING FEE OR CONSULTATION FEE?
In many cases UpScript does not charge a consultation or processing fee if we fulfill your prescription. Physician consultation and prescription processing costs by our pharmacy are included in the price of your prescription. We do everything possible to keep these costs to a minimum and pass the savings on to you. In the few cases where there is a consultation fee, it will be annotated next to the cost of the prescription.

MAY I PLACE AN ORDER FOR SOMEONE ELSE?

No, the patient must complete the online diagnostic medical assessment. Our system collects a complete patient medical history in order for our Physicians to make a diagnosis and to prescribe a treatment and it needs to be obtained directly from the patient.
MAY I HAVE MY PRESCRIPTION FILLED AT ANOTHER PHARMACY?
Yes, you may choose to have your prescription filled at another pharmacy at any time; however, there will be a $120.00 processing fee. In most cases at UpScript, the cost of physician consultation and prescription processing by our pharmacy is built into the cost of the medicine. When a customer chooses to have their prescription filled elsewhere, we must separate those costs.
REORDERING AND AUTO-REFILLS
HOW DO I REORDER?
Reordering is simple!
Step 1: Login to your UpScript account using your Email and Password
Step 2: Verify your Billing, Shipping and Payment information
Step 3: Confirm the medication you are reordering
CAN I SET UP AUTO-REFILL?
Yes! If the prescription you have requested is available for auto-refill you will have the opportunity to enroll in auto-refill during check out, or at a later time under the AutoRefill tab within your account.

Note: Certain products which are prescribed for regular use will automatically enroll you in the auto-refill program. The receipt page will indicate enrollment. Not to worry though, you may cancel the auto-refill enrollment at any time under the AutoRefill tab within your account or by contacting Customer Service.

SHIPPING

Some of the prescriptions at UpScript include free shipping. If so, it will be annotated next to the cost of the prescription. If shipping is not included, costs are listed below:

SHIPPING COSTS
For the 48 contiguous states:
USPS Priority Mail: $22
USPS Express Mail: $28
FedEx Express Saver: $25
FedEx Standard Overnight: $30

For Alaska & Hawaii:
USPS Priority Mail: $22
FedEx Standard Overnight: $30
USPS Express Mail: $32

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
-Consultations completed by 1pm PST, prescriptions will ship the same day.
-Consultations completed after 1pm PST, prescriptions ship the following business day.
-Consultations completed Saturday or Sunday, prescriptions ship on Monday.

SHIPPING METHODS
48 CONTIGUOUS STATES:
FedEx Next Day: Arrives next business day
USPS First Class Mail: Arrives in 3 – 5 business days

ALASKA & HAWAII:
FedEx Next Day & FedEx International: Arrives in 2 – 3 business days
USPS First Class Mail: Arrives in 3 – 7 business days

IS THERE A SIGNATURE REQUIRED FOR MY PACKAGE?
USPS First Class Mail orders are delivered to your mailbox and do not require a signature.
FedEx orders often require a signature upon delivery.
WHAT IF I MY PACKAGE IS DAMAGED OR COMPROMISED WHEN I RECEIVE IT?
In the event you have received your package damaged or compromised, please contact the pharmacy at the number provided on the prescription label.
PAYMENT & INSURANCE
WHAT FORM OF PAYMENT CAN I USE?
We accept credit cards, debit cards, prepaid cards, flexible spending account (FSA) cards, money orders and wire transfers.
WHAT WILL DISPLAY ON MY CREDIT CARD STATEMENT?
“KM-PCM Pharmacy.com” or “Bella Brands LLC.” If you have any questions please call 844-723-3103.
CAN I USE HEALTH INSURANCE FOR THIS ONLINE VISIT?
No. At this time we require payment at the time of service. Forms of acceptable payment are listed in the answer above.
DO YOU ACCEPT FLEX SPENDING ACCOUNTS (FSA) OR HEALTH REIMBURSEMENT ARRANGEMENT (HSA) CARDS?
Yes, we are registered as a SIGIS member for the 90% Rule. We accept FSA and HAS cards as forms of payments.
RETURNS
WHAT IS THE RETURN POLICY?
Per FDA regulations, prescription medication may not be returned once it is sent from the pharmacy. If you have any questions about the medicine you have received, please contact us and we will refer your question to the pharmacy and/or Physician who wrote your prescription, or to our customer service department. In addition, you may e-mail the pharmacy or Physician directly using our secure e-mail system by logging-in to your account. The secure e-mail system assures your privacy.

If you believe you have received an incorrect medication; please do not take the medication and contact Customer Service immediately so that UpScript.com can address the error.

WHAT IF MY PACKAGE IS DAMAGED OR COMPROMISED WHEN I RECEIVE IT?
In the event you have received your package damaged or compromised, please contact the pharmacy at the number provided on the prescription label.
WHAT STATES DOES UPSCRIPT SERVE?

UpScript serves the following states: AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. If your state is not listed, please sign up here to be notified when we are able to serve you.
Please note: At this time, we are not able to ship Erectile Dysfunction medications to the state of South Carolina or Weight Loss medications to the state of Louisiana.

IN THE EVENT OF AN EMERGENCY

In case of medical emergency, please contact your local Physician or hospital for immediate care. Do not rely on your online Physician for emergency medical care.

PRIVACY

Your privacy is very important to us! Prescriptions are sent electronically to our pharmacy using HIPPA compliant encrypted software. Prescriptions are processed by our licensed, closed-door pharmacy and are shipped out in discreet packaging. We ship using FedEx and USPS Express envelopes and the return address on the envelope will display the name and address of the pharmacy that shipped your product, but will not reference the package’s contents. Because we generally require an adult signature upon delivery, many of our customers choose to ship their order to a work address where someone age 18 or over is available to sign for the package.

Contacts

Customer Service Hours (Mountain Time):
Monday - Thursday 6:00am to 7:00pm
Friday 6:00am to 6:00pm
Saturday 8:00am to 4:00pm
Sunday 8:00am to 4:00pm
(Times displayed in Pacific Time)

(Times displayed in Pacific Time)

Live Chat: Click Here to Chat with a Representative
Monday - Thursday 6:00am to 7:00pm
Friday 6:00am to 6:00pm
Saturday 8:00am to 4:00pm
Sunday 8:00am to 4:00pm
(Times displayed in Pacific Time)

(Times displayed in Pacific Time)

Email:

Customer Support: service@BuyLeva.com

Complaint Dept: complaints@BuyLeva.com

Phone:

Toll Free Customer Support:

(866) 919-7973

Mail:
BuyLeva

PO Box 6552

Scottsdale, AZ 85261

USA

Bella Brands, LLC:

Sandy, UT

888-400-5945

PCM Pharmacy:

Sandy, UT

866-807-8856

In case of medical emergency, please contact your local Physician or hospital for immediate care.
Do not rely on your online Physician for emergency medical care.